Privacy policy

This Privacy Policy describes how alohae (referred to as “we” or “us”) collects, uses and shares your personal information when you visit or make a purchase from alohae.com (the “Site”). We respect your privacy and are committed to protecting it. This policy also explains the choices you have about your personal information.

Personal information we collect
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone and some of the cookies installed on your device. We also collect information about the individual web pages or products you view, search terms and how you interact with the Site (collectively, “Device Information”).

We collect personal information that you voluntarily provide when you make a purchase or attempt to make a purchase through the Site. This may include your name, billing address, shipping address, payment information (including credit‑card numbers), email address and phone number (collectively, “Order Information”).

When we refer to “Personal Information” in this policy, we mean both Device Information and Order Information.

How we use your personal information
We use the Order Information to:

• Fulfil orders placed through the Site (including processing your payment information, arranging shipping and providing you with invoices and/or order confirmations);
• Communicate with you and provide customer support;
• Screen orders for potential risk or fraud; and
• Send you information or marketing relating to our products or services, if you have consented to receive such communications.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site and to assess the success of our marketing campaigns).

Sharing your personal information
We may share your Personal Information with third‑party service providers to help us operate our business and fulfil orders. For example:

• Shopify powers our online store — you can read more about how Shopify uses your personal information at https://www.shopify.com/legal/privacy.
• We use payment processors (e.g., credit‑card processors, PayPal, Apple Pay) to process payments.
• We may also use analytics providers (such as Google Analytics) to understand how visitors use the Site. You can read more about how Google uses your personal information at https://www.google.com/intl/en/policies/privacy/, and you can opt out of Google Analytics at https://tools.google.com/dlpage/gaoptout.

We may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to protect our rights.

Behavioural advertising
We may use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. You can opt out of targeted advertising by following the instructions provided by our ad partners or by using the opt‑out links in our emails.

Do Not Track
Please note that we do not alter our Site’s data‑collection and use practices when we see a Do‑Not‑Track signal from your browser.

Your rights
If you are a resident of certain jurisdictions (such as the European Union or California), you have rights to access, correct or delete the personal information we hold about you. If you would like to exercise these rights, please contact us at rbahus@gmail.com. We respond to all requests we receive from individuals wishing to exercise their data‑protection rights in accordance with applicable data‑protection laws.

Data retention
We keep your Order Information for our records unless and until you ask us to delete this information. We may retain some data as necessary to comply with our legal obligations, resolve disputes and enforce our agreements.

Minors
This Site is not intended for children under the age of 13. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us so that we can delete the information.

Changes
We may update this Privacy Policy from time to time to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons. We will post the updated policy on this page and update the “Last updated” date.

Contact us
For more information about our privacy practices, if you have questions or wish to make a complaint, please contact us by e‑mail at rbahus@gmail.com or by mail using the contact details provided on our Site.